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Sharpwork · Consumer notice · July 2026

That "Sharpwork Technology Limited" GCash charge isn't from us

If "Sharpwork Technology Limited" charged your GCash wallet, that charge did not come from sharpwork.ai. Here's what we know, and what you can do about it.

Did sharpwork.ai charge my GCash account?

No. Sharpwork (sharpwork.ai) does not use GCash and cannot charge a GCash wallet. We bill only in US dollars, only through Stripe, and our own name is what appears on the statement. We have no Philippine operations and no Philippine billing of any kind: no GCash, no peso charges, and no mobile-wallet debits. If your GCash statement shows a charge from "Sharpwork Technology Limited," it came from a different company that is not connected to this site.

Many people in the Philippines have searched that merchant name — the charge is often ₱599 or ₱899 — and found this website. That's why this page exists: to save you time, and to point you to the people who can actually help.

Is sharpwork.ai related to Sharpwork Technology Limited?

No. Sharpwork Technology Limited is a company registered in Hong Kong in June 2025. It has no connection to sharpwork.ai. We have no affiliation with it, no visibility into its charges, and no ability to cancel or refund them. The similar name is the only thing we share. Based on reports we have received, "Sharpwork Technology Limited" is a merchant name that more than one subscription app bills under. One we have confirmed is PicPop (picpop.net), an AI photo app, but other apps also bill under the same merchant name. None of these apps are connected to us. The most reliable fix is to unlink this merchant's auto-debit in your GCash app, which stops the charge no matter which app started the subscription. To find the specific app, check your email and your GCash transaction history for a receipt or sign-up confirmation that names it. If it is PicPop, log in at picpop.net, click your profile icon, open "Membership Plan," then Cancel Subscription. Their support address is support@picpop.net.

How do I cancel the charge and get a refund?

Only GCash can help with a GCash charge. Here is the short version:

  1. Never pay a fee to get a refund. If anyone asks you to send money, buy a load, or enter your card or PayPal details so they can "process your refund," stop — a real refund never costs money. That request is a scam.
  2. Remove the merchant's permission to charge you. In the GCash app, look under your linked accounts or auto-debit arrangements and unlink "Sharpwork Technology Limited" so it cannot charge you again. GCash's guide for this step: How to unsubscribe or unlink GCash from another app.
  3. Report the charge to GCash. Follow GCash's own guide, Report a scam: in the app, open Transactions, tap the charge, choose Get Help, then Report as scam. Or call the GCash hotline 2882. Do it soon: GCash's help pages describe a 15-day window for disputing unauthorized transactions. Have the transaction date, amount, and reference number ready.
  4. If the charges continue, ask GCash to block the merchant and consider reporting it to your local authorities.

How do I know whether a charge is a real Sharpwork purchase?

A real Sharpwork charge is $29.99 in US dollars to start, then $6.97 in US dollars a month, processed by Stripe, with a receipt emailed by Stripe and an access email from support@sharpwork.ai. If your statement shows Philippine pesos, a GCash wallet debit, or an amount like ₱599 or ₱899, the charge did not come from us.

Questions about a sharpwork.ai purchase?

Email support@sharpwork.ai and we'll help. Please understand that we cannot see, cancel, or refund GCash transactions — for those, GCash support is the right door, and we hope this page gets you there faster.